8 Facebook Customer Service Tips

Customer Service and Facebook. Those two terms generally don’t associate well with each other, and can be a potential snag for marketers and brands. Whether you are a new brand or an established brand, customer service should be a priority. Here are some tips that allow you to manage your Facebook Fan Page and pay…

Continue Reading →

7 Ways To Run A Successful Fan Page

In March, Facebook rolled out the controversial Timeline format to its users. It received mixed reviews at first. Would ads cost increase? Would engagement levels drop? Marketers didn’t really know what to expect from this new layout. After 8 months and plenty of trial and error, we have been able to figure out how to…

Continue Reading →

The Top 7 Facebook Marketing Tools And Why We Use Them

You and your business can feel lost without the proper resources. Hopefully you’ve done some research already, and put together a nice list of resources for yourself. If you have, please share it in the comments! If you are new, feel somewhat lost, or are interested in adding to your resource list, then this post…

Continue Reading →

Top 8 Facebook Fan Pages And Why They Work So Well – Part 2

You may have seen our previous post about the Top 8 Facebook Fan Pages And Why They Work So Well. Since that was a big hit with our fellow Facebook marketers, I’ve decided to finish off the Top 15 from Optimal. Remember – these may be big brands, but they use tactics that any size…

Continue Reading →

Top 8 Facebook Fan Pages And Why They Work So Well

Regardless of the size of your business, getting engaging fans are near the top of the priority list for Facebook marketers. Engaging fans can not only turn into actual customers, but they also help other people become exposed to your Fan Page. I have analyzed the top 8 Fan Pages on Facebook to find out…

Continue Reading →